XpertLearning has a very successful first-ever NetDimensions User Day event

Dubai, Moevenpick Hotel, June 02, 2010. XpertLearning, the leading provider of e-Learning solutions in the Middle East, held its first-ever NetDimensions User Day event. This event was a first of its kind within the Middle East region and was held in collaboration with NetDimensions, global enterprise solutions provider of performance, knowledge and learning management systems.

The event started off with a welcome note and an overview of the day’s agenda from Paul Michael Gledhill, Director and Co-Founder of XpertLearning. John Quinn, ‘Presentologist’ and General Manager of Satellite Visual Communication, followed up and introduced the audience to the Interactive Audio Response System & Electronic Voting System, which was going to be used by the audience to respond to questions posted by the presenters during the day.

The audience was then introduced to the NetDimensions’ representatives, Steve Curtis, Channel Manager EMEA, and Rory Stewart, Consultant EMEA. Steve Curtis provided an overview of NetDimensions along with some key product updates. The focus of the event, however, was on NetDimensions’ key product offering, namely the Enterprise Knowledge Platform (EKP). Steve was also involved in some other key presentations during the day, including a session with Clayton Marshall D’Souza, Technical Manager and Riham Khoury, Head of Academia at XpertLearning, on how clients can move from EKP Bronze to EKP Gold and the benefits that such an upgrade will bring to them.

Rory Stewart introduced the audience to NetDimensions’ latest product, the Mobile EKP (mEKP), which is an end-user version of the Enterprise Knowledge Platform (EKP) and which runs independently from a USB flash drive without any required installation or Internet connection. Rory also demonstrated how mEKP enables users to review course materials, run courses, take exams and review documents, as well as review exam and training history information from any computer with a USB port at their convenience anywhere, anytime.

Case studies were presented by representatives of XpertLearning’s key clients. Robert Saint-Jacques, Human Resource Director at twofour54, kicked off the case study series. He was followed by Rachel Devereux-Douglas, Learning & Development Manager at Supreme Group, Ali Zaheer, Training Officer and Haitham Kamal Abdulkarim, Contact Centre Team Leader, both from Emaar. The case study series was wrapped up with a presentation from Maggie Williams, Management Trainer and Tariq Manzoor, Learning and Development Administrator, both from ENOC. The case studies focused on the core product offering of NetDimensions, the EKP, and how it helped these organizations (twofour54, Supreme Group, Emaar and ENOC) in managing their entire training and development process from delivering and tracking to testing and reporting.

Nabeel Nazeer, Technical Consultant at XpertLearning, wrapped up the presentation series with a session outlining the different marketing initiatives taken by the company. The company’s social media marketing initiative was introduced to the audience. Nabeel also explained how XpertLearning works hard to provide excellent customer service and support its customers on EKP from pre-sales to implementation and after-sales technical support.

The event concluded with a prize ceremony, chaired by Riham Khoury, in a truly classic Hollywood-Oscars-event-like fashion. Prizes were awarded for 3 categories, namely Best Dressed LMS, Best Overall EKP Implementation and Biggest Usage of EKP Functionality.

Through the use of the Interactive Audio Response System & Electronic Voting System and with background music taken straight from the ‘Pirates of the Carribean’ to set the Hollywood Oscars atmosphere, the audience voted for the Best Dressed LMS. Vodafone Qatar knocked everyone out and landed itself the most-coveted prize. The prize was collected by Asim Mirza, Operations Delivery Manager, and Alexandra Pascu, Lead Trainer, both from Vodafone Qatar.

Emaar, represented by Ali Zaheer, bagged the prize for Best Overall EKP Implementation. DEPA won the prize for Biggest Usage of EKP Functionality. Stefanie Heidester, in charge of Internal Communication and Knowledge Management at DEPA, collected the prize from Janine Croft, Managing Director at XpertLearning.

All in all, it was a great first XpertLearning – NetDimensions User Day event. The XpertLearning team thanks everyone for attending and participating in this event. We look forward to welcoming you next year!